• No requirement for a security deposit
• Smaller, more frequent payments can be made on the account
• Avoid late fees
• Monitor usage online or by contacting GEC business offices.
The Prepaid Service Plan is a voluntary program for residential members that allows users to pay for their electricity before they use it. This approach gives members more flexibility and control over their electricity use. Avoid deposits and late fees, customize their payment schedule, and purchase energy when convenient.
There is no additional cost to sign up for this program. Existing members can convert their accounts to prepay, or new members can sign up by agreeing to the application terms. If you signup, you must have a $50 credit balance on the account for daily usage. Past due balances must be paid down to a minimum of $400, but Garkane recommends paying off any past due balance. To sign up, click on the link below to download and print the application. Take it into any Garkane office for further instruction.
Printout Prepay Application - Click Here to download and bring it into any Garkane Office
Online Prepay Application - scroll down below
Contact any office with questions 800-747-5403
The Prepaid Service Plan (the "Plan") is an optional program approved by the Arizona Corporation Commission and the Utah Division of Public Utilities for Garkane’s qualifying standard offer, single phase residential customers who desire to alleviate the financial impact of posting a deposit or otherwise securing their service account. It is not available to time-of-use, net metering or critical (medical necessity) customers or for those participating in the Budget Payment Plan. The Plan is not suitable for members that are unable or unwilling to receive, recognize and respond to low balance warnings or to reach and push the reconnect button located at the meter in the case service is disconnected. The Plan is designed to give the member more control over their electric usage and more opportunities to reduce their electricity costs. Some of the plan's features that are designed to help members include:
Payments can be made on the Plan utilizing any of Garkane's payment systems, including online payments, our pay-by-phone number 877-487-7436, payments at our Customer Service offices during normal GEC business hours and 24-hour Kiosks at various locations. The Plan offers members access to their current and historical consumption to assist them in managing their prepaid service. Once a member has registered online, this history can be accessed and their contact information updated with a secure member login at GEC's member website. Alternatively, the Customer can contact the Cooperative's business offices during normal business hours. Daily usage Information is available through GEC's website and business offices. The information is updated once prior to the start of each business day.
GEC's Prepaid Service Plan is available to qualifying residential customers only in those areas where GEC has installed appropriate metering technology to read, connect and disconnect your service remotely. In such case,